Simplify Customer Interactions

7 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $145,250 - $178,500
About Us

We strive to make life simpler and more worthwhile for everyone who interacts with our organization, as well as the community at large.

Our team values individuality and encourages people to think differently, take ownership of their work, and achieve great things. We aim to provide a supportive environment where people can be themselves and contribute their best.

We believe in celebrating success and are proud to be recognized for our commitment to diversity and inclusion.

", "Job Description

The Customer Journey Expert is responsible for developing, managing, and maintaining products, services, and processes within our Public Cloud CoE.

This involves working across multiple squads, collaborating with stakeholders, and ensuring seamless customer experiences while meeting business objectives.

", "Required Skills & Qualifications
  • Demonstrated expertise in product management, process optimization, or channel optimization.
  • Experience with quantitative and qualitative research techniques.
  • Certification in Azure Public cloud.
  • Aptitude for analytical skills and data-driven decision making.
", "What's In It For You?

We offer:

  • A comprehensive learning platform with 16,000+ courses.
  • Discounted health insurance.
  • An additional rest day for wellbeing.
  • An IMPACT Day to volunteer on approved sustainability activities.
", "About Our Culture

We value fun, friendliness, and supportiveness. Our culture encourages individuality, freedom to think, and taking ownership of work.

We're committed to creating a workplace that celebrates success, promotes diversity, and fosters growth opportunities.

" ],

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