Hunter Valley Hospitality Lead

7 days ago


Newcastle, New South Wales, Australia Molly Morgan Wines Full time
What We Offer

Molly Morgan Wines provides a unique opportunity to join a growing business in the wine industry. As a Sales & Guest Experience Manager, you will have the chance to develop your skills and expertise in sales, marketing, and customer service.

Key Responsibilities
  • Guest Experience: Develop and implement strategies to create exceptional guest experiences, from initial contact to departure.
  • Wine Sales: Drive wine sales through the cellar door and develop effective strategies to increase revenue.
  • Partnerships: Establish and maintain strong relationships with local businesses and tourism operators to strengthen Molly Morgan Wines' presence in the region.
  • Events: Plan, coordinate, and execute events that showcase Molly Morgan Wines' products and enhance brand visibility.
Requirements
  • Customer Service: Excellent customer service skills and experience in guest engagement.
  • Tech Savviness: Proficiency in using property management software and other relevant technology.
  • Teamwork: Ability to work collaboratively with colleagues to achieve common goals.
  • Communication: Strong written and verbal communication skills.
  • Flexibility: Willingness to work flexible hours, including weekends and occasional evening shifts.

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