Wine Sales and Guest Services Director
3 days ago
Molly Morgan Wines is a family-owned winery in the picturesque Hunter Valley. Our luxury vineyard villas provide guests with a premium stay, creating a complete wine and hospitality experience.
Job SummaryWe are seeking a dynamic and experienced professional to join our team as a Sales & Guest Experience Manager. The successful candidate will be responsible for driving wine sales, developing partnerships, and enhancing guest experiences.
Main Responsibilities- Accommodation Experience: Oversee the entire guest journey, from booking to departure, ensuring exceptional stays and memorable experiences.
- Wine Club: Foster the membership experience by engaging with members, providing personalized touchpoints, and delivering exclusive offers.
- Sales & Cellar Door: Drive wine sales through the cellar door and develop effective strategies to increase revenue.
- Events: Plan, coordinate, and execute events that showcase Molly Morgan Wines' products and enhance brand visibility.
- Customer Service: Strong skills and experience in customer service and guest engagement.
- Tech-Savviness: Proficiency in using property management software and other relevant technology.
- Relationship Building: Ability to build and maintain strong relationships with local service providers and hospitality operators.
- Flexibility: Willingness to work flexible hours, including weekends and occasional evening shifts.
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Newcastle, New South Wales, Australia Molly Morgan Wines Full timeCompany OverviewMolly Morgan Wines is a boutique, single-vineyard winery in the picturesque Hunter Valley. Our luxury vineyard villas provide guests with a premium stay, creating a complete wine and hospitality experience.Job DescriptionAccommodation & Guest Experience: Manage the full guest journey, from booking to departure, ensuring exceptional stays....
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