Service Technician
7 days ago
About Us
CDC Data Centres is a leading provider of sovereign, secure, and world-class data centre facilities in Australia and New Zealand. Our organisation is dedicated to delivering exceptional services and creating a welcoming environment for our employees and clients.
Our Team
Our team of experienced professionals consists of committed, tenacious, and meticulous individuals who work together to support our customers. We are passionate about creating an inclusive workplace that promotes and values diversity.
About the Role
This role involves supporting a broad team of staff responsible for the maintenance, repair, and incident response of critical services and systems. The successful candidate will be the first to respond to alerts and alarms, assign the severity, prioritise the rectification, and determine whether escalation is required to third-party contractors.
Responsibilities
- Respond promptly to service requests and emergency faults.
- Conduct initial fault finding, determine causes, and implement remedies.
- Communicate repair timelines with internal teams for coordinated client communications.
- Perform critical switching to prevent disruptions in case of equipment failure.
- Ensure timely completion of planned maintenance, daily site reviews, and adherence to safety policies.
Requirements
We are seeking a passionate individual with trade or tertiary qualifications in relevant fields such as Electrical, Refrigeration, Mechanical, Mechatronics, Fire, or Telecommunications. The ideal candidate will have proven experience in trade or critical facilities, prior experience in critical infrastructure environments with adherence to strict procedures, and experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
Working Rights
Applicants must have Australian Citizenship and the ability to obtain and maintain an NV1 Security Clearance.
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