Luxury Automotive Brand Advocate

2 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $100,000
About the Role

Welcome to this exciting opportunity as a Customer Resolution Specialist where you will be immersed in a luxury automotive brand and have the chance to exceed customer expectations every day.

Our Values:

We value diversity, inclusivity, and individuality in our workplace, encouraging collaboration and growth while fostering a sense of belonging for all.

Your Key Responsibilities:

  • Handle inbound and outbound contacts through multiple channels from customers regarding their vehicles or experience with the luxury automotive brand
  • Respond to customer enquiries through various channels, regardless of their level of complexity
  • Acknowledge research, document, involve appropriate parties, follow-up on, and handle all customer contacts via appropriate channels until their resolution, professionally and efficiently, in accordance with standards
  • Takes full ownership of own case file and acts as backup to designated buddy for continuity of service and action
  • Provide regular feedback and observations to line manager in pursuit of ongoing improvements to process or early warning for trends or increases in volume on specific subjects
  • Act as part of a team to ensure adequate contact coverage for the department
  • Process spending of goodwill funds to resolve customer concerns when appropriate
  • Research complex automobile issues and negotiate resolution for customers
  • Handle special projects or assignments, such as market research surveys/outbound call, working special events, etc. as assigned by management
  • Perform administrative tasks related to CRM management, which can include case allocation, data loads
  • Adhere to Contact Center Policies and Procedures
  • Complete training courses as directed by Operations and/or Training.
  • Develop and maintain professional working relationships

  • Luxury Automotive Event Professional

    3 days ago

    Sydney, New South Wales, Australia beBeeEvent Full time $90,000 - $120,000

    Luxury Automotive Event CoordinatorThis position presents a unique opportunity to collaborate with a renowned global brand in the luxury automotive industry.About the Role:As a Luxury Automotive Event Coordinator, you will be responsible for overseeing all aspects of luxury automotive events and activations.Coordinate event logistics, supplier relationships,...

  • Luxury Automotive Experience Manager

    1 day ago

    Sydney, New South Wales, Australia beBeeEvent Full time $90,000 - $120,000

    Automotive Event SpecialistDeliver exceptional luxury automotive experiences with a global brand.About the RoleThis prestigious position combines logistics, supplier management, and event execution to create unforgettable events.Key Responsibilities:Manage end-to-end logistics of high-profile events.Coordinate relationships, on-site execution, and ensure...

  • Automotive Buyer

    2 weeks ago

    Sydney, New South Wales, Australia Dutton Automotive Full time $80,000 - $120,000 per year

    Company Description Dutton Automotive, Australia's leading retailer and wholesaler of pre-owned vehicles, is seeking an experienced Automotive Buyer to join our dynamic team. With over 300 staff across 20 dealerships nationally and strong backing from Sojitz Corporation, we are continuing to grow our presence in the prestige, luxury, and commercial...

  • Ambassador of Luxury Automotive Sales

    1 day ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $110,000

    Unlock a dynamic opportunity to excel in the luxury automotive sector as a Sales Ambassador.Cadillac Sales AmbassadorAs a key representative of our Cadillac brand, you will play a pivotal role in expanding our presence in Australia and New Zealand.Key Responsibilities:Deliver exceptional customer experiences by guiding customers through their educational and...

  • Luxury Automotive Event Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeExperience Full time $110,000 - $140,000

    Event Coordinator OpportunityThe Event Manager position is a critical role within our organization, responsible for the successful execution of luxury automotive events and activations from start to finish.Key ResponsibilitiesCoordinate event logistics, manage supplier relationships, and oversee on-site execution.Act as main point of contact for internal...

  • Luxury Sales Representative

    1 day ago

    Sydney, New South Wales, Australia beBeeAmbassador Full time $90,000 - $120,000

    Unlock Your Potential as a Luxury Sales AmbassadorWe are seeking an experienced automotive sales professional to join our team and represent the esteemed Cadillac brand in Australia and New Zealand.As a Luxury Sales Ambassador, you will play a pivotal role in redefining the luxury automotive purchasing experience. You will be responsible for greeting...

  • Become A Luxury Brand Evaluator Automobile Project In Central Coast, Australia

    5 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles?If the answer is yes, we are looking for youAs a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services.Your insights will shape the future of...

  • Senior Luxury Events Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeEvent Full time $90,000 - $120,000

    Imagine being responsible for the end-to-end management of luxury automotive events and activations. As a highly skilled Event Manager, you will be the driving force behind creating seamless, memorable experiences that exceed client expectations.Key Responsibilities:Oversee the coordination of all event logistics, supplier relationships, and on-site...

  • Luxury Brand Careers

    6 days ago

    Sydney, New South Wales, Australia beBeeCareer Full time $40,000 - $60,000

    Summer Job OpportunityWe're seeking enthusiastic individuals to join our fast-paced and upbeat work environment. If you want to work with luxury brands, we'd love to hear from you.About the Role:A dynamic position in a fun and inclusive teamOpportunities for career growth and trainingCareer progression possibilities within a global companyYou'll be part of a...

  • Luxury Customer Advocate

    2 days ago

    Sydney, New South Wales, Australia beBeeClient Full time $90,000 - $110,000

    Client LiaisonWe are seeking a dynamic and passionate Client Liaison to excel in the delivery of exceptional customer service.About the RoleIn this key position, you will be an ambassador for FENDI, playing a pivotal part in fostering lasting relationships with discerning clientele. As a Client Liaison, you will be immersed in the world of FENDI, providing...