
Enterprise Content Management Specialist
1 day ago
This is a key role in our organization that involves the comprehensive administration, maintenance, security and optimal performance of the Enterprise Content Management (ECM) system.
\The successful candidate will be responsible for ensuring the stability, integrity and availability of all ECM environments (Development, Test, Pre-live, Production), managing the systems lifecycle, implementing and maintaining content lifecycles and addressing security requirements.
\Key Responsibilities:
\- \
- Administer and monitor all ECM environments\
- Manage version upgrades, patches, and performance tuning\
- Troubleshoot system issues and ensure availability and integrity of resources\
- Maintain system documentation, disaster recovery plans and SOPs\
- Design and maintain content lifecycle processes aligned with business and compliance needs\
- Oversee user access controls, security patches, and vulnerability remediation\
- Support internal teams with Tier 2–3 technical assistance and platform insights\
- Collaborate across Technology and the business to deliver fit-for-purpose ECM solutions\
- Contribute to risk and compliance activities, including APRA-aligned frameworks and reporting\
- \
What Experience You'll Bring:
\- \
- Proven experience administering Hyland OnBase systems in a corporate environment\
- Strong proficiency in SQL – database administration, querying, and maintenance\
- Demonstrated experience managing the full lifecycle of multiple system environments (Dev, Test, Pre-Live, Prod)\
- Solid understanding and practical application of SDLC methodologies within an ECM context\
- Experience designing, implementing, and managing content lifecycles aligned to business rules and compliance\
- Strong understanding of system security principles, with experience managing user access and remediating vulnerabilities\
- Excellent problem-solving and troubleshooting skills\
- Strong organisational skills and keen attention to detail\
- Clear and effective communication skills, both written and verbal\
- Ability to work well with a variety of technical and non-technical stakeholders\
- \
Desirable Skills:
\- \
- Experience with cloud platforms\
- Familiarity with Windows Server administration and IIS\
- Scripting experience using PowerShell\
- Experience integrating ECM platforms with other business systems\
- \
Benefits:
\- \
- Competitive salary and benefits package\
- Opportunities for career growth and development\
- Flexible working arrangements\
- Professional development opportunities\
- A supportive and inclusive work environment\
- \
About Us:
\We are a dynamic and growing organization that values innovation, teamwork, and excellence. We are committed to making a positive impact in our community and providing exceptional service to our customers.
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