Banking Consultant

5 days ago

City of Darebin, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Banking Consultant to join our team at Australia and New Zealand Banking Group Limited. As a Banking Consultant, you will play a critical role in providing exceptional customer experiences and meeting the financial needs of our customers.

Key Responsibilities
  • Provide personalized banking services to customers, ensuring their needs are met and exceeded.
  • Act as a role model and peer coach, promoting a culture of excellence and customer-centricity within the team.
  • Contribute to the development and implementation of strategies to drive customer engagement and advocacy.
  • Collaborate with colleagues to achieve business objectives and deliver exceptional customer experiences.
  • Ensure compliance with banking regulations and policies, maintaining the highest standards of integrity and professionalism.
Requirements
  • Exceptional customer focus and interpersonal skills, with the ability to build strong relationships with customers.
  • Experience in providing financial services or a related field, with a strong understanding of banking products and services.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong communication and problem-solving skills, with the ability to adapt to changing situations.
  • Sound understanding of banking regulations and compliance requirements.
What We Offer

As a Banking Consultant at Australia and New Zealand Banking Group Limited, you will have the opportunity to work in a dynamic and supportive team environment. We offer a range of benefits, including professional development opportunities, competitive remuneration, and a comprehensive rewards program.

Why Join Us

We are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

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