Asia eCommerce Operations Internship Specialist

1 month ago


Sydney, New South Wales, Australia Electronic Arts Full time

As part of our Asia eCommerce Operations team at Electronic Arts, you will be working closely with various stakeholders including external partners, Game Studios, Mobile Central Tech, and multiple global/regional teams. Your key responsibilities will include analyzing gaming economies and player spending behavior to inform sales strategy, collaborating with Game Studios to plan webstore events and campaigns, and coordinating with the EA Fan Care and external partner CS teams to ensure seamless customer support throughout the payment journey. You will also be responsible for monitoring webstore performance, maintaining sales item lists and pricing, and suggesting best practices for webstore products and commercial loyalty programs.

Key Responsibilities:

  • Collaborate with Game Studios to understand in-game event roadmaps and plan webstore events and campaigns.
  • Coordinate with EA Fan Care and external partner CS teams to ensure seamless customer support throughout the payment journey.
  • Analyze webstore telemetry and support webstore performance monitoring and reporting systems.
  • Maintain sales item lists and pricing, and suggest best practices for webstore products and commercial loyalty programs.

Requirements:

  • A minimum educational level of Business - ECommerce Degree/Diploma.
  • Available for a full-time paid internship from February 2025.
  • A strong interest in digital gaming, digital payment, and digital platforms.


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