Fire Protection Specialist

3 days ago

Bunbury, Western Australia beBeeCustomer Full time $50,000 - $75,000
Fire Suppression Technician Role

The role of a Fire Suppression Technician is crucial in our team, requiring excellent customer service skills, technical expertise and a proactive approach to problem-solving.

Critical Responsibilities
  • Provide assistance to customers in the use of Pre-engineered Fire Protection Systems and equipment.
  • Communicate effectively with customers to ensure their needs are met.
  • Present ourselves at all times as highly professional employees, including individual and vehicle presentation.
  • Ensure punctuality and meet all customer requirements.
Employee Performance/Employee Fulfilment/People
  • Contribute to increasing the customer base through active promotion of products and services.
  • Reduce customer attrition by delivering exceptional customer service.
Financial Performance/Growth
  • Maximise efficiencies via route planning, time management, stock management and service delivery using handheld technology.
  • Survey customer machines and recommend fire protection and safety systems and equipment in accordance with procedures and processes.
Operational Excellence/Key Performance Metrics
  • Effectively manage available time and resources, and be proactive in problem-solving and troubleshooting.
  • Complete and provide evidence of maintenance performed on equipment in an accurate and legible manner, using systems including i-Service handheld technology.
Environment, Health & Safety
  • Comply with EH&S Policy and applicable regulatory and company EH&S rules and requirements.
  • Perform risk assessments of work activities, take corrective action, and properly use and maintain assigned control measures and Personal Protective Equipment (PPE).

This role requires a strong commitment to compliance with our Code of Ethics and related policies, as well as fostering open communications and supporting business practices.

Person Specification
  • Minimum 2 years' experience in the Fire Protection Industry, including Fire Hose Reels, Fire Extinguishers, and Fire Hydrants.
  • Cert II in Asset Maintenance - Fire Protection Systems with relevant Cert III modules completed for industry competency qualification.
  • Current Driver's Licence and up-to-date product and industry knowledge.

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