
Vehicle Fire Protection Specialist Apprentice
2 days ago
Overview:
This role involves providing assistance to customers in the use of Pre-engineered Fire Protection Systems and equipment. The successful candidate will be responsible for ensuring the highest level of presentation as a Chubb Fire & Security employee, including individual presentation, vehicle presentation, etc.
Key Responsibilities and Performance Areas:
- Increase customer base through active promotion of products and services.
- Reduce customer attrition through delivery of excellent customer service.
- Effectively manage available time and resources, and be proactive in problem solving and troubleshooting.
- Maximise efficiencies via route planning, time management, stock management, and service delivery via handheld technology.
- Survey customer machines and recommend fire protection and safety systems and equipment, in accordance with company procedures.
- Identify, install, test, diagnose, service, repair, and carry out minor works on Pre-Engineered Fire Protection Systems (PEFS).
- Complete and provide evidence of maintenance performed on equipment using systems including i-Service handheld technology.
- Participate in stocktakes and be responsible for inventory management.
- Manage and maintain all assigned company property.
- Report work progress and performance by completing productivity/KPI reports.
Required Skills and Qualifications:
- Minimum 2 years experience in the Fire Protection Industry including Fire Hose Reels, Fire Extinguishers, and Fire Hydrants; able to obtain industry accreditation (mandatory).
- Cert II in Asset Maintenance - Fire Protection Systems with relevant Cert III modules completed.
- Experience in Vehicle Fire Suppression Systems and other Fire disciplines (preferred).
- Current Driver's Licence (mandatory).
- Up to date product and industry knowledge and ability to locate relevant information.
- Knowledge of applicable Australian Standards relevant to Fixed Systems fire protection equipment.
- Technical or engineering competency with ability to complete required training and accreditation.
- Strong written and verbal communication and interpersonal skills.
- Ability to prepare written reports and quotations; identify, target, and close sales opportunities.
- Customer focused attitude; good time management; self-motivated; able to work in a team or unsupervised.
- Commitment to EH&S standards and continuous improvement.
- WHS knowledge and application.
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