Optimisation and Personalisation Leader

2 days ago


Sydney, New South Wales, Australia beBeePersonalisation Full time $100,001 - $124,999
Digital Optimisation and Personalisation Manager

At a leading bank, we believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage applications from those who bring diversity of thought to our business.

The role of the Digital Optimisation and Personalisation Manager will involve leading the Conversion Rate Optimisation (CRO) and UX teams in shaping the future of digital marketing. You will be responsible for guiding the development and implementation of data-driven strategies to optimise customer journeys and increase conversion rates across digital marketing channels.

  • Lead and mentor the CRO and UX teams, fostering a culture of innovation and continuous improvement.
  • Develop and implement strategies to enhance customer experiences and boost conversion rates.
  • Build strong relationships with key stakeholders across the organisation, effectively communicating team progress and achievements.
  • Champion a mobile-first approach, ensuring digital content is engaging, accessible, and optimised for all devices.

As a Digital Optimisation and Personalisation Manager, you will need to have:

  • Previous experience in a digital marketing team, ideally in a highly regulated industry.
  • Proven experience leading and developing high-performing teams.
  • In-depth knowledge of Conversion Rate Optimisation (CRO), digital personalisation, customer journey mapping, UX, data analytics, and current digital marketing trends.

Our benefits package includes health and wellbeing support, discounted gym memberships, private health insurance options, and an Employee Assistance Program (EAP) for you and your immediate family members.



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