Hotel Operations Professional

2 weeks ago

Melbourne, Victoria, Australia beBeeOperations Full time $75,000 - $105,000
Hotel Operations Manager

We are seeking a seasoned Hotel Operations Manager to lead the day-to-day operations of our Front Office, Telephones, and Night Audit functions. This role is ideal for individuals with strong leadership skills, a passion for delivering exceptional guest experiences, and a drive to maximize profitability.

In this position, you will oversee the management of our hotel's operations, ensuring that service standards are consistently met or exceeded in all areas. You will be responsible for managing a team of staff, developing and implementing strategies to improve operational efficiency, and maintaining high levels of customer satisfaction.

To succeed in this role, you will require a strong working knowledge of Microsoft Outlook, Microsoft Office, and Opera. Additionally, you will need to hold a valid Responsible Service of Alcohol certificate and possess excellent problem-solving skills, creativity, and adaptability.

This is a full-time role requiring 38 hours per week. If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply.

  • Responsibilities:
  • Manage day-to-day operations of Front Office, Telephones, and Night Audit functions
  • Maintain high levels of customer satisfaction
  • Maximize profitability through efficient operations and effective staff management
  • Requirements:
  • Diploma in Hospitality or Business Management preferred
  • Minimum of 2 years of relevant experience in the hotel industry
  • Strong working knowledge of Microsoft Outlook, Microsoft Office, and Opera
  • Valid Responsible Service of Alcohol certificate
  • What We Offer:
  • Comprehensive training and development opportunities
  • Ongoing support for career growth and advancement
  • A competitive salary and benefits package

If you are passionate about delivering exceptional hotel experiences and have the skills and experience to succeed in this role, please submit your application today.

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