Director of Guest Services

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000
Job Summary

We are seeking a seasoned Front Office Manager to join our team.

The ideal candidate will be a dynamic leader with exceptional people skills, who can motivate and inspire their team to deliver outstanding results.

About the Role
  • Drive guest satisfaction and loyalty programs
  • Lead, coach and develop the Front Office team
  • Maintain operational excellence and safety standards
  • Oversee financial transactions and manage CRM updates
Key Responsibilities
  1. Guest Experience: Understand and exceed guest expectations
  2. Leadership: Lead, inspire and coach the Front Office team
  3. Operations: Ensure operational excellence and safety standards
  4. Financial Management: Oversee financial transactions and manage CRM updates
Requirements

Previous experience as a Senior Duty Manager or Front Office Manager is preferred. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

About Us

We are a leading hospitality group with a strong commitment to delivering exceptional guest experiences.

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