Domestic Operations Manager

3 days ago

Brisbane, Queensland, Australia beBeeManagement Full time $140,000 - $170,000

Our aviation organization seeks an experienced leader to manage our domestic terminal operations.

This role requires the ability to oversee a team, ensuring smooth day-to-day operations and high-quality service delivery. Strong communication and leadership skills are essential in this position.

We strive for operational excellence, prioritizing safety, compliance, and continuous improvement across all aspects of our business.

  • The successful candidate will lead and develop their team to achieve outstanding results, driving efficiency and championing innovation.
About the Role

This senior leadership position plays a critical role in maintaining our airline partners' trust and satisfaction. The Domestic Terminal Manager is responsible for delivering exceptional ground handling services, adhering to regulatory requirements and ensuring seamless operations across customer service and ramp functions.

  • The ideal candidate will have a proven track record in managing fast-paced operational environments, with a strong background in ramp operations and supervisory functions.
  • A collaborative leader who inspires and motivates teams to achieve excellence, while maintaining a safe working environment through proactive OH&S leadership and risk management.

We offer competitive remuneration, on-site parking, opportunities for career progression, annual and personal leave accrual, and comprehensive training and development programs.

Requirements
  • Proven leadership experience in aviation or a similar industry.
  • Excellent organizational, decision-making, and problem-solving skills.
  • A collaborative leader who can build a positive and inclusive workplace culture.
  • Strong knowledge of airline handling manuals, dangerous goods, and compliance requirements.
Benefits
  • Competitive salary.
  • On-site parking.
  • Opportunities for career growth and professional development.
  • Annual and personal leave entitlements.
Working at Our Organization

We value diversity, equal opportunity, and the power of teamwork. Our mission is to provide consistent and tailor-made solutions around the globe, driving a better customer experience. We are committed to creating a workplace that fosters inclusion and respects individual differences.

Job Summary: As a Domestic Terminal Manager, you will lead a dedicated team to deliver exceptional ramp operations, ensuring smooth day-to-day activities and high-quality service delivery.

  • Lead, coach, and develop supervisory teams to deliver safe, compliant, and efficient ground handling services.
  • Drive continuous improvement across service quality, safety, and operational performance.
  • Foster a positive and inclusive workplace culture, free from bullying, discrimination, and harassment.
  • Achieve operational KPIs including on-time performance, baggage handling, customer satisfaction, and compliance.

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