Domestic Admissions Manager

Navitas Brisbane City, Queensland, Australia

Domestic Admissions Manager

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our Careers & Industry Division, you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and offices including ACAP University College, SAE University College, and Charles Sturt University Sydney & Melbourne. Employing 5,000 staff, we create life-changing opportunities for students to learn by delivering an extensive range of educational services to over 60,000 aspirational students across our global network each year.

Job Description

The Domestic Admissions Manager is responsible for leading the Domestic Admissions function for both ACAP University College and SAE University College. The role focuses on overseeing daily operations, managing a team of domestic admissions officers, and ensuring high levels of service delivery and turnaround times.

This role involves overseeing daily operations, ensuring regulatory and policy alignment, and building capability within the admissions team. It maintains critical stakeholder relationships with academic, compliance, and policy teams across both colleges and liaises with external Tertiary Admission Centres (TACs) to uphold data integrity and smooth workflows.

The Domestic Admissions Manager plays a key role in interpreting regulatory requirements, implementing system and process improvements, and ensuring institutional policies and procedures are consistently applied across all domestic admissions activities. This position contributes strategically to strengthening the student admissions experience, supporting new program rollouts, and ensuring the integrity of admissions data and decision-making.

Key Responsibilities

• Strategic leadership and management of the daily operations of the Domestic Admissions team across ACAP and SAE University Colleges
• Oversee and manage application workflows to meet service-level targets and optimize turnaround times (TAT)
• End-to-End Management of Stakeholder Engagement and Admissions Process Alignment with Institutional Goals
• Oversight of Regulatory Compliance, Quality Assurance, and Audit Preparedness across Admissions Activities
• Collaborate with academic and operational stakeholders to ensure accurate, timely, and effective onboarding of new programs and intakes
• Coordinate with Tertiary Admissions Centres (TACs) to ensure data is exchanged accurately and in a timely manner
• Provide reports and insights to the Senior Admissions Compliance Manager to support planning, forecasting, and improvement initiatives
• Work with the Systems and Reporting team to optimize admissions platforms and ensure effective data capture and integrity
• Implement Systems Enhancements and Continuous Improvement Strategies to Drive Efficiency and Student Conversion
• Contribute to Cross-Functional Projects, Policy Development, and Support Across Domestic and International Admissions

Qualifications

• Minimum five (5) years' experience in admissions, preferably within the higher education sector
• Proven leadership or team management experience within a high-volume processing environment
• Strong working knowledge of domestic admissions, TAC operations, and compliance reporting systems (e.g., TCSI, HEPCAT)
• Demonstrated success in process analysis, stakeholder engagement, and policy implementation
• High-level written and verbal communication skills, with experience in presenting and report writing
• Proficiency with CRM systems, student information systems, TAC portals, and Microsoft Office
• Relevant tertiary qualifications or equivalent experience in education, business, or related fields

Additional Information

What we can offer you :

• Flexible working arrangements (work from home options, flexible hours, accessible office site, available after successful probation)
• Role ownership and development with an opportunity for growth
• Discounted education opportunities as a part of the larger Navitas network
• A dynamic, collaborative, and fast-paced environment with real impact.
• Salary packaging and novated leasing

If this opportunity interests you, apply online by submitting your CV and cover letter demonstrating how your meet the tasks and responsibilities.

Applications are assessed upon receipt, and you are encouraged to apply now if you believe this opportunity suits you.

Successful candidates will require full working rights in Australia and National Police Checks.

Seniority level

Associate

Employment type

Full-time

Job function

Education

Industries

Education Administration Programs

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