Trade Counter Customer Service Representative

2 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $85,000
Trade Counter Role Summary

This position involves providing exceptional customer service and product information in a trade counter setting.

Responsibilities:

  • Offer expert advice and guidance to customers on products and services.
  • Process orders accurately and efficiently using computer systems.
  • Maintain stock levels, manage shop floor displays, and perform various administrative tasks.
  • Interact with customers, respond to queries, and provide quotes both in-person and over the phone.
  • Contribute to maintaining a safe and organized work environment.

We are seeking an individual with previous experience in retail sales or customer-facing roles who can effectively communicate with customers and utilize a computer system.

Key Skills and Qualifications

To succeed in this role, you should possess the following skills:

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and willingness to learn new systems.
  • Previous experience in retail sales or customer service.
Benefits and Perks

Our company offers a range of benefits and perks, including:

  • Performance-based bonuses.
  • Paid annual leave.
  • Continuous learning and development programs.
  • Generous discounts for bathroom and kitchen renovations.
  • Paid parental leave.

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