Customer Service Representative
5 days ago
About Telstra
We're an iconic Aussie brand with a global footprint, building a connected future so everyone can thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.
Our Retail Store
We're hiring a Retail Consultant to join our team on a part-time basis. Working in a Telstra Retail Store is an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target-driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.
What We Offer
We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that's on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer:
- Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
- 30% off Telstra services
- Continuous training from management, to keep enhancing your skills and helping you grow
- Telstra SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
About You
You're able to easily build a connection with a variety of new and existing customers. You can quickly develop customised solutions for customers. You've got a drive to reach (and exceed) sales targets and KPIs. You're hungry to learn and grow within the role (and beyond). You have experience in a customer-facing role. You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service.
What You'll Do
As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.
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