Client Solutions Specialist

19 hours ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $55,000 - $70,000

We are excited to introduce a new role at our organization, where you will be responsible for connecting clients with solutions and providing exceptional customer service.

About Us

Our team is a well-established group of professionals in the Western suburbs of Brisbane, with a strong company culture that values our staff and clients. Our staff enjoy great conditions, remuneration, and an awesome company culture.

Key Tasks

- Answer calls and respond to client inquiries
- Process work orders and schedule jobs
- Manage customer feedback and arrange follow-up communications
- Liaise with clients and technicians
- Perform administrative tasks, including filing and reporting to management
- Prepare quotes and invoices
- Manage social media

Key Attributes

- Proven experience in managing phone systems and client calls
- Ability to work at a fast pace and multi-task
- High degree of organisation and attention to detail
- Excellent verbal communication skills and professional phone manner
- Proficiency in MS Office with a minimum typing speed of 60 words per minute
- Knowledge of Brisbane suburbs

This is a dynamic opportunity for those who thrive in a fast-paced environment and have excellent communication skills.

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