Business Development Liaison Specialist

3 weeks ago


Wollongong, New South Wales, Australia AU040 Mercer Administration Services (Australia) Pty Ltd. Full time

About the Opportunity:

Mercer is seeking a highly skilled Client Relations Officer to join our team in the Wollongong office.

Key Responsibilities:

  • Provide timely and professional responses to client queries, escalated matters, and requests for information.
  • Work closely with the Account Manager to build effective relationships with client stakeholders.
  • Prepare detailed formal reports and informal reports as required.
  • Resolve issues and respond to requests from internal stakeholders and the client.

About You:

  • Excellent verbal and written communication skills.
  • Strong analytical and stakeholder management skills.
  • Ability to work independently and self-directed.
  • Previous experience in the superannuation, insurance, or banking sector is highly regarded.

What We Offer:

  • A great team environment with energetic and supportive colleagues.
  • Programs that support career development and nurture your full potential.
  • A competitive range of health, wealth, and lifestyle benefits.


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