
Technical Workforce Expert
1 week ago
Job Overview:
This role demands a thorough understanding of timekeeping, scheduling, and attendance tracking. A technical workforce expert will collaborate with stakeholders to develop and implement process improvements, ensuring the system is utilised optimally.
Main Responsibilities:
- System Administration: Manage and maintain the WFM and HCM platform, including user access, configuration updates and system troubleshooting.
- Data Analysis and Reporting: Analyse time and attendance data to identify trends, anomalies, and opportunities for improvement. Generate regular and ad-hoc reports on attendance, overtime, absenteeism, and other key metrics.
- Implementation and Roll out: Assist in the end-to-end implementation of WFM modules and upgrades, collaborating with internal teams and external vendors to ensure timely deployment.
Requirements:
- Minimum 3+ years of experience in timekeeping, payroll, or workforce management roles, preferably using similar systems.
- Experience with Human Capital Management module.
- Strong ability to analyse timekeeping data, create custom reports, and interpret trends for decision-making.
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