Process Efficiency Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCoordinator Full time
Operations Coordinator Role Overview

An exciting opportunity awaits to join our operations team as an Operations Coordinator. This pivotal role plays a key part in driving growth and success of our national broker network.

The ideal candidate will take ownership of onboarding new brokers and franchisees, delivering a seamless, compliant, and engaging experience. In addition, they will play a key role in broader business initiatives and process improvements.

Key Responsibilities:

  • Be the custodian of multiple processes for new franchisees and their teams, including onboarding, lender accreditations, agreement renewals, and offboarding.
  • Work with stakeholders to improve process efficiency and provide a positive experience.
  • Communicate frequently with key stakeholders to keep them informed on progress.
  • Support the operations team with rolling out key strategic projects and ad hoc admin duties.

What We Are Looking For

We are seeking someone who thrives on creating structured, repeatable processes and enjoys working closely with people to ensure they feel confident, informed, and supported from day one. The ideal candidate will be organised and detail-oriented, with a natural ability to manage multiple moving parts while keeping stakeholders aligned.

Required Skills And Qualifications:

  • Experience working in financial services will be looked on favourably.
  • Proficient in Microsoft 365, including Word, Outlook, PowerPoint, and Excel.
  • Excellent communication skills and the ability to engage effectively with stakeholders at all levels.

Benefits Of Joining Our Team

When you join our team, you can expect a range of benefits, including:

  • In-House Discounts: Exclusive discounts to enjoy.
  • Flexibility: Work arrangements tailored to support your work-life balance.
  • Career Growth: Opportunities to elevate your career within a thriving organisation.
  • Wellness Focus: Dedicated programs to nurture your well-being.
  • Health Coverage: Access discounted private health insurance.
  • Parental Leave: Paid leave for both primary and non-primary carers.

Portfolio Talent And Culture Coordinator

As a member of our team, you will have the opportunity to contribute to a community that values innovation, passion, and excellence.

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