Claims Recovery Expert

3 days ago

Sydney, New South Wales, Australia beBeeNegotiation Full time $80,000 - $110,000

Job Overview:

We are seeking an experienced Recovery Specialist to join our team. The ideal candidate will have a strong background in recoveries or collections, with excellent negotiation and communication skills.

This role will focus on managing and coordinating the recovery process for motor claims. You will be responsible for assessing and investigating claims, engaging in effective negotiations with third parties, and collaborating with the internal claims team to gather essential data and supporting evidence.

  • Key Responsibilities:
  • Assess and investigate motor insurance claims to identify opportunities for recovery.
  • Engage in effective negotiation with relevant third parties to recover claims costs.
  • Collaborate with the internal claims team to gather essential data and supporting evidence for successful recoveries.
  • Maintain accurate and up-to-date claims records and documentation.
  • Evaluate the feasibility of legal action and liaise with legal counsel when necessary.
  • Provide regular updates to clients, brokers, and management on recovery progress.

Requirements:

  • Experience working in recoveries or collections, dealing directly with customers/clients over the phone.
  • Excellent negotiation, communication, and interpersonal skills.
  • Ability to work autonomously and as part of a team.
  • Stay up-to-date with industry trends, regulations, and best practices related to claims recoveries.

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