
Expert Claims Specialist
8 hours ago
We are seeking a highly skilled Claims Consultant to manage a portfolio of general liability claims from start to finish.
- The ideal candidate will have at least 2 years of experience in claims management, specifically in public liability and/or professional indemnity claims.
- They must possess ANZIIF qualifications and strong exposure to claims involving third-party liability.
The successful candidate will be responsible for:
- Managing a portfolio of general liability claims from inception to finalisation.
- Interpreting policy wordings and applying accurately to ensure seamless claim handling.
- Providing expert advice to insured clients on indemnity, liability, quantum, reserving, and settlement.
- Liaising with third-party providers including solicitors, loss adjusters, brokers, and barristers.
- Settling claims within client service instructions, company guidelines, and delegated authority.
- Resolving complaints in accordance with company guidelines and identifying potential fraud/recovery indicators for claims where applicable.
Key skills and qualifications include:
- Strong communication, time management, organisation, and interpersonal skills.
- Proficiency in PC literacy, including database and Microsoft Office.
- A flexible and adaptable approach with a focus on customer relationships.
As a valued member of our team, you can expect:
- Flexible work arrangements, including remote work options.
- Paid parental leave.
- Paid birthday leave.
- Ongoing education and development opportunities.
- Service recognition awards.
- An employee assistance program for yourself and immediate family members.
- A supportive working environment with great team support and rewarding opportunities.
About the role:
- Manage a diverse portfolio of general liability claims.
- Provide expert advice to insured clients.
- Liaise with third-party providers.
- Settle claims within client service instructions.
Requirements:
- At least 2 years of experience in claims management.
- ANZIIF qualifications.
- Strong exposure to claims involving third-party liability.
- Excellent communication, time management, organisation, and interpersonal skills.
- Proficiency in PC literacy.
Benefits:
- Flexible work arrangements.
- Paid parental leave.
- Paid birthday leave.
- Ongoing education and development opportunities.
- Service recognition awards.
- Employee assistance program.
Join us as we strive for excellence in claims consulting
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