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Automotive Technical Consultant
3 weeks ago
This role is ideal for a highly skilled professional who can provide technical support and guidance to our team.
The successful candidate will have:
- Minimum 2-3 years of experience in customer service
- 2 or more years of experience in automotive technical knowledge or a related field
- Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training
Duties include:
- Providing technical resources and strategies to our team
- Assisting with technical requests from our clients
- Communicating with our clients and partners in a professional manner
- Performing detailed analysis and adjudication per contract terms and processes
- Escalating for additional assistance when needed
- Maintaining a positive work environment that fosters team performance
The successful candidate will have excellent problem-resolution and decision-making skills, strong working knowledge of the Internet, computers, and software, and the ability to communicate effectively both verbally and in writing.
We are looking for a highly skilled individual who can provide technical support and guidance to our team. The ideal candidate will have a strong background in automotive technical knowledge and excellent communication skills. If you are a detail-oriented and organized professional who is able to work well under pressure, we encourage you to apply for this exciting opportunity.
