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Application Development Specialist

2 months ago


Melbourne, Victoria, Australia Infosys Limited Full time
About the Role

We are seeking a highly skilled Application Analyst to join our team at Infosys Limited. As an Application Analyst, you will play a critical role in managing the critical business requirements of our clients.

Key Responsibilities
  • Work with Support teams and business stakeholders to troubleshoot issues, analyze tickets, and pick up end-to-end functional and technical flow of applications.
  • Collaborate with clients to create comprehensive user stories and acceptance criteria for both functional and non-functional requirements.
  • Lead workshops for clients to define functional and non-functional requirements.
  • Responsible for Agile processes and improvement within the team.
  • Prioritize removal of impediments and coach the team to resolve them.
  • Run multiple parallel projects and drive forward delivery of high-quality work on-time and on budget.
  • Maintain the focus on customer value and outcomes and maximize flow.
  • Lead the team to achieve continuous delivery and to build quality in supported platforms/systems.
  • Develop, monitor, and communicate team reporting and metrics.
  • Coach the team on agile principles and practices to grow agile maturity.
  • Plan development, planning, and delivery of a portfolio of work for the team.
  • Ensure the team remains focused on priorities and aligned to strategy and roadmaps, and that backlog and release plans are maintained.
  • Liaise with other teams to ensure dependencies between teams are understood and managed.
Requirements
  • Prior experience in customer communication management, document management solutions.
  • Knowledge of Insurance/Claims is a must.
  • Work closely with project owner in backlog management and continuous delivery of features.
  • Initiate and support Agile development of scrum multi-function teams.
  • Use JIRA for end-to-end project and team management process and guide the team to use JIRA for various activities.
  • Requirements gathering and analysis using Agile techniques.
  • Work closely with User Experience specialists, developers, and testers to provide clarification when required.
  • Write acceptance criteria in collaboration with the testing team.
  • Actively participate in Agile processes including planning and estimation.
  • Create formal user stories based on functional and non-functional requirements.
  • Knowledge on associated frameworks and tools.
  • Project Management experience is an added advantage.
  • Tertiary Qualification in IT / Computer Science / related discipline.
What We Offer

As an Application Analyst at Infosys Limited, you will have the opportunity to work with a global leader in next-generation digital services and consulting. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.