Client Support Specialist

1 week ago


Albury, Australia GFG Alliance Full time

Position Overview

We are seeking a dedicated individual to enhance customer satisfaction at GFG Alliance. In this role, you will collaborate with our Sales and Operations divisions to ensure a seamless experience for our clients. This position is ideal for those looking to advance their career in customer service or sales.

Key Responsibilities:

  • Addressing customer inquiries through various communication channels
  • Facilitating cash transactions, quotations, and order processing
  • Generating and analyzing reports
  • Identifying and maximizing sales opportunities
  • Performing general administrative tasks

Candidate Profile:

The ideal candidate will be a collaborative team member with a strong focus on customer service, keen attention to detail, and the ability to thrive in a dynamic environment. You should be a motivated and resourceful individual capable of delivering effective customer solutions.

Qualifications:

  • Background in customer service or sales administration
  • Strong interpersonal skills with the ability to build relationships
  • Proficiency in Microsoft Office; experience with SAP is advantageous
  • Familiarity with estimating and drafting in a related field is preferred

About GFG Alliance:

GFG Alliance is a prominent player in the integrated steel manufacturing and distribution sector, committed to sustainability and innovation. We provide essential materials for construction and infrastructure projects across various sectors.

Our Commitment:

We are dedicated to fostering an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, genders, orientations, ages, and abilities, as we believe that diversity is key to our success.



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