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Client Support Specialist

2 months ago

Albury, Australia GFG Alliance Full time

Position Overview

We are seeking a dedicated individual to enhance customer satisfaction at GFG Alliance. This role involves collaborating with various departments to ensure that our clients receive outstanding service and support. It is an excellent opportunity for those looking to advance their career in customer service or sales.

Key Responsibilities:

  • Addressing customer inquiries through various communication channels
  • Facilitating cash transactions, quotations, and order processing
  • Generating reports for internal use
  • Identifying and maximizing sales opportunities
  • Performing general administrative tasks

Candidate Profile

The ideal candidate will be a collaborative team member with a strong focus on customer satisfaction, keen attention to detail, and the ability to thrive in a dynamic environment. You should possess a proactive attitude and a commitment to delivering exceptional service.

Qualifications:

  • Proven experience in customer service or sales support
  • Strong interpersonal skills with the ability to build relationships
  • Familiarity with Microsoft Office and SAP systems is advantageous
  • Experience in estimating and drafting within a related industry is preferred

About GFG Alliance

GFG Alliance is a leading organization in the steel manufacturing and distribution sector, committed to sustainability and innovation. We are dedicated to providing high-quality solutions for both commercial and residential projects, contributing to infrastructure development and supporting various industries.

Our Commitment to Diversity

At GFG Alliance, we strive to create an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, genders, orientations, age groups, and abilities, as we believe that diversity strengthens our ability to deliver sustainable and innovative solutions.