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Administrative Support Specialist

2 months ago

Canberra, ACT, Australia BUSY Ability Full time
About the Role

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at BUSY Ability. As an Administrative Support Specialist, you will play a critical role in supporting the Joint Transition Authority (JTA) coaches and team by providing administrative, customer service, and data support activities.

This is a permanent full-time position, working in a dynamic and fast-paced office environment in Canberra. You will be responsible for:

  • Providing administrative support to the JTA coaches and team, including managing a group inbox and providing guidance to Defence members and their families on the transition process.
  • Assisting with data collection and report preparation, as well as maintaining databases and tracking documents.
  • Providing exceptional customer service to Defence members and their families, responding to their inquiries and concerns in a timely and professional manner.
  • Working collaboratively with the JTA team to achieve the transition of eligible Australian Defence Force (ADF) members from their military to civilian life.

Key Responsibilities

  • Administrative support to the JTA coaches and team
  • Data collection and report preparation
  • Maintaining databases and tracking documents
  • Providing customer service to Defence members and their families
  • Collaborating with the JTA team to achieve transition goals

Requirements

  • Minimum 5 years' experience in a previous administration role
  • Demonstrated high-level ICT skills, particularly in the use of the Microsoft suite of programs
  • Demonstrated ability to maintain databases and tracking documents
  • Experience in calendar management and record management systems
  • Experience in data collection and report preparation
  • Baseline Security Clearance or ability to obtain
  • Ability to obtain a Blue Card and National Police Check
  • Must be an Australian Citizen

What We Offer

  • Training and Professional Development Commitment
  • BUSYology Benefits Program
  • Employee Assistance Program
  • Paid Parental Leave, Retail Discounts, and Annual MY BUSY Day Off
  • Career Progression and Internal Transfer Opportunities
  • Tools of the Trade to Support Your Individual Role

How to Apply

Please review our applicant guide before applying for this role to ensure your eligibility. This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening, including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds, and people with disabilities.