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Product Specialist
2 months ago
Device Technologies Australia Pty Ltd is a leading provider of medical solutions, dedicated to improving patients' lives through innovative technology and services. With a strong commitment to quality, customer satisfaction, and employee development, we strive to be the preferred partner for healthcare professionals and hospitals across Australia, New Zealand, and Asia.
Job SummaryWe are seeking a highly motivated and experienced Product Specialist to join our Surgical Specialty Solutions Division. As a key member of our sales team, you will be responsible for achieving sales targets, developing and growing the territory, and building strong relationships with existing and new customers.
Key Responsibilities- Sales Performance: Achieve sales targets and deliver Key Performance Indicators (KPIs) in a timely and efficient manner.
- Territory Development: Consistently develop and grow the territory through engagement with existing and new customers, identifying new business opportunities, and expanding our product portfolio.
- Customer Relationships: Understand customer objectives, buying criteria, and decision-making processes to form long-standing mutually beneficial partnerships.
- Customer Support: Attend to customer enquiries and needs, providing timely and effective solutions to ensure customer satisfaction.
- Sales Strategies: Develop sales strategies and tactics in conjunction with the Sales Manager and Senior Product Specialist, ensuring alignment to the approved marketing plan, and implementing these strategies and tactics.
- Reporting and Administration: Submit monthly sales reports, inclusive of sales forecasting and market intelligence, including competitor information, by the due date. Maintain accurate customer account records and customer database, including customer targeting.
- Product Knowledge: Provide product information, demonstrations, and training to customers, ensuring they have a comprehensive understanding of our medical solutions.
- Compliance: Comply with all stock-keeping requirements per policy, ensuring accurate inventory management and timely delivery of products to customers.
- Additional Duties: Complete all administrative tasks by the due date, attend exhibitions, conferences, and seminars as directed, and perform additional duties and sales-related activities as required from time to time.
We are looking for a highly motivated and experienced sales professional who is passionate about delivering exceptional customer service and driving business growth. As a Product Specialist, you will be an integral part of our sales team, working closely with customers, colleagues, and stakeholders to achieve our business objectives.
Requirements- Experience: At least 2 years' experience selling in a medical or hospital environment, or minimum 5 years relevant clinical experience.
- Skills: Proven skills in sales, territory management, presenting, influencing, and time management. Relevant tertiary qualifications in the sciences, degree or similar.
- Communication: High standard of demonstrable written and verbal communication skills, with the ability to effectively communicate with customers, colleagues, and stakeholders.
- Technical Skills: Demonstrated competence in MS Word, Excel, and PowerPoint.
As a Product Specialist at Device Technologies Australia Pty Ltd, you will have the opportunity to work with a leading provider of medical solutions, driving business growth and delivering exceptional customer service. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement.
