Superannuation Service Specialist
1 month ago
We are seeking a highly skilled Superannuation Service Specialist to join our team at Link Group. As a key member of our customer service team, you will be the first point of contact for members, employers, and financial planners via phone, click-to-chat, and email.
The successful candidate will have a strong ability to interpret complex subject matter and translate information to the end user. They will also possess excellent written and verbal communication skills, with a pleasant phone manner.
Key Responsibilities- Deliver an outstanding member experience through excellent customer service on inbound and outbound calls
- Provide efficient and effective query resolution by anticipating member needs and taking ownership for first call resolution
- Investigate and own complex member queries
- Demonstrate subject matter expertise on funds and processes
- Achieve all Key Performance Indicators (KPIs)
- Strong customer service skills with a member experience focus
- Excellent written and verbal communication skills
- Ability to interpret complex subject matter
- Established history of delivering results and achieving set targets
- Proven track record of reliability and punctuality in a structured environment
Salary: AU$55,000 - AU$65,000 per annum, dependent on experience and qualifications
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Parramatta Park, Queensland, Australia Small Animal Specialist Hospital (Sash) Full timeAbout SASHSmall Animal Specialist Hospital (SASH) is a renowned veterinary institution dedicated to delivering exceptional care and services to our patients and their families. Our team of experienced specialists is committed to providing a supportive and compassionate environment that enables us to achieve the highest standards in veterinary medicine.
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Veterinary Medicine Specialist Internship
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Veterinary Rehabilitation Therapist
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Digital Marketing Communications Specialist
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Digital Marketing Communications Specialist
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Digital Marketing Campaign Specialist
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Customer Service Support Specialist
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Veterinary Rehabilitation Therapist
4 weeks ago
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Payroll Compliance Specialist Role
4 weeks ago
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Domestic Violence Support Specialist
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Food Service Specialist
1 month ago
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Child Protection Specialist
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SMSF Specialist Expert
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Parramatta Park, Queensland, Australia KPMG Full timeKPMG SMSF Specialist Team OverviewOur SMSF Specialist Team supports clients in managing compliance and advisory for their Self-Managed Superannuation Funds (SMSFs). With deep experience in administration, compliance, and legislative advice, we provide expert guidance on all rules and regulations affecting SMSFs.Your OpportunityWe are seeking a Senior...
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Criminal Support Specialist
1 month ago
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Community Support Specialist
4 weeks ago
Parramatta Park, Queensland, Australia SSI Australia Full timeJob SummaryThe Community Support Specialist will provide support to clients and community members to achieve self-agency and thrive. This role involves welcoming and orientating new arrivals to Australia, supporting migrants to build their independence in the community, providing language support to case workers, and engaging with ethnic and faith...
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Field Service Technician Specialist
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Child Protection Specialist
1 month ago
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