Logistics Operations Director

1 week ago

Sydney, New South Wales, Australia beBeeLogistics Full time $180,000 - $220,000

Operations Director Role

The Operations Director is responsible for leading the operational strategy for Domestic and International Products to ensure cost-effective freight movement while enhancing customer service.

Key Responsibilities:

  • Develop and implement operational strategies for Domestic and International Products to optimize logistics and enhance customer satisfaction.
  • Oversee removals operations to ensure efficient execution, assisting with International Relocations as required to meet Company Quality standards and customer expectations.
  • Coordinate customer services for day-to-day operations of Domestic and International Relocations, ensuring timely uplift and delivery of consignments.
  • Foster collaboration between customers and employees to ensure seamless operations within the Operations Department.
  • Monitor contract carrier performance to ensure adherence to Allied quality standards and Company policies, ensuring fulfillment of contractual obligations.
  • Manage container demurrage costs effectively, optimizing equipment and resource utilization.
  • Support the claims department in addressing customer complaints regarding damages or missing items efficiently.
  • Provide administrative support for the Operations Department, including clerical functions.
  • Maintain a safe working environment by ensuring plant and equipment are well-maintained and providing necessary information, training, and supervision to safeguard workers and visitors on site.

Essential Skills and Qualifications:

  • Proven leadership and strategic planning skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Ability to work under pressure and manage multiple priorities.
  • Proficiency in logistical systems and processes.
  • Knowledge of quality management principles.
  • Understanding of health and safety regulations.

Benefits:

Our company offers a competitive salary, opportunities for professional growth, and a dynamic work environment.

Other Information:

This role requires a strong commitment to delivering exceptional customer service and maintaining a high level of professionalism in all interactions.

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