Assistant Manager
1 month ago
At Mantra 2 Bond Street, we're seeking a motivated professional to join our dedicated Front Office Team as an Assistant Manager.
Key Responsibilities:
- Oversee the daily Front Office operations of the property
- Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name
- Supervise and monitor Team Members with true leadership ability that motivates the entire team
- Provide a high level of customer service and a genuine personable service style that blows our guests away
- Assist in the preparation of rosters and use Excel on a daily basis
Requirements:
- A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
- The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
- The flexibility to work shifts including early mornings, evenings and weekends
- A person with proven leadership experience within a hotel environment
- Knowledge of Sihot PMS (advantageous)
- Someone with previous experience in a Front Office leadership hospitality role
Why work for Mantra 2 Bond Street and Accor?
- Located in the heart of the Sydney CBD close to public transport
- Awarded Employer of choice at the Australian 2022 HR awards
- Personal and professional development opportunities via Typsy and Accor Academy
- Take advantage of Accor global staff, family & friends discounts from day one
- Build your professional network, with over 230,000 Accor hospitality professionals worldwide the connections are limitless
- With over 400 hotels in Australia and New Zealand, and over 5000 across 110 countries, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Everyone has a story and we want to learn yours.
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