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Tech Support Professional

1 month ago

Brisbane, Queensland, Australia Retailworld Resourcing Full time
Job Overview

We are seeking a skilled Tech Support Professional to join our team in Chermside. As a key member of our retail support team, you will provide exceptional customer service and technical expertise to our customers.

About the Role

In this role, you will be responsible for assisting customers with their technical queries, providing product information, and supporting with device repairs. You will also have opportunities to grow your skills and career within the tech industry.

Responsibilities
  • Provide top-notch customer service and technical support to customers
  • Assist customers with their technical queries and provide product information
  • Support with device repairs and maintenance
  • Develop and maintain knowledge of the latest tech trends and products
Requirements
  • Customer Service Expertise: Proven experience in delivering excellent customer service
  • Tech Savviness: Familiarity with phone repairs and a passion for staying up-to-date with the latest tech trends
  • Team Player: Ability to work collaboratively as part of a dynamic team
  • Experience: Prior customer service experience is highly desirable
Perks
  • Competitive hourly wage ($22-$25 per hour)
  • Fundamental growth opportunities within the tech industry
  • An enjoyable and supportive work environment