
Leading Retail Performance
4 days ago
Job Description:
A Senior Retail Operations Leader is responsible for driving store performance, leading teams, and delivering exceptional customer experiences. They oversee daily operations, manage team members, and identify areas for improvement.
- Lead a high-performing team to meet sales targets and achieve business objectives.
- Develop and implement strategies to improve customer satisfaction, employee engagement, and operational efficiency.
- Manage store operations, including inventory management, stock replenishment, and visual merchandising.
- Conduct regular team meetings and one-on-one coaching sessions to ensure clear communication and goal alignment.
- Maintain accurate records of sales data, customer feedback, and team performance metrics.
- Work closely with the leadership team to develop and implement new initiatives and programs.
Requirements:
- Proven track record of successful leadership in a retail environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to adapt to changing priorities, lead by example, and foster a positive work culture.
- Strong analytical and technical skills, with experience in inventory management systems and point-of-sale software.
- Strategic thinking, with a focus on innovation, growth, and continuous improvement.
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