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Senior Client Director

2 months ago

Sydney, New South Wales, Australia dentsu Full time
Job Title: Senior Client Director

At dentsu, we're seeking a seasoned professional to lead our client relationships and drive business growth. As a Senior Client Director, you'll be responsible for managing the day-to-day senior client relationship and overseeing team performance.

Key Responsibilities:
  • Effectively manage direct reports to ensure progression through the agency, including recruitment, performance reviews, development plans, feedback, and training.
  • Lead external agencies (digital and creative) in delivering integrated projects.
  • Responsible for the connectivity, consistency, and timely delivery of the components of the response to brief, including strategy, comms planning, and investment and optimization.
  • Manage the Business – deliver the service proposition to clients and full end-to-end management of the business on individual clients.
  • Relationship Management – owns the client relationships as per the defined relationship strategy for the client.
  • Proactively Identifies Client Development Opportunities – flags specific client cross-sell and upsell opportunities.
  • Commercial and service ownership of client relationship – drives seamless delivery and profitability of account.
Requirements:
  • Excellent client service skills – the ability to gain trust and confidence.
  • People-focused with a nurturing and warm style – you get the best out of people.
  • Proven ability to build trust quickly, to enable the team and support them.
  • Working experience with TV and OOH Planning tools.
  • Previous primary focus on channel planning, including the production of supporting documentation that details the OEB ecosystem, channel selection, role of channel, top-line phasing, block plan, and high-level budget bearings.
  • Confidence and competence delivering on large, fast-moving, high-volume accounts.
What We Offer:
  • Real flexibility to work when and where you feel most productive with our 'Be the Best You' policy, which includes a $250 contribution to your home office setup.
  • The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change.
  • 5 weeks annual leave after 2 years of service and 3 whole-company Wellness days off per year for you to switch off and take your day, your way.
  • Career Development and Learning & Development opportunities, including access to our global online dentsu University.

We're seeking a Senior Client Director with expert ability in media buying, who has proven success in the leadership of a large team of direct and indirect reports – passionate about coaching and training of managers and directors, and contributes to building company culture.

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation, which, in turn, generates better outcomes for our people, partners, and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.