Visionary Community Leader

2 days ago


Logan City, Queensland, Australia beBeeHub Full time $89,120 - $113,470

About Us

Job Description:

We are seeking a highly skilled and experienced Hub Manager to lead our frontline teams in delivering exceptional customer service and achieving performance outcomes. As a strategic leader, you will champion our service delivery model and drive continuous improvement through strong financial management and key performance indicator (KPI) monitoring.

Key Responsibilities:
  • Lead and inspire frontline teams to deliver high-quality customer service and achieve performance outcomes.
  • Champion the service delivery model and manage financials and KPIs to deliver meaningful, lasting outcomes.
  • Foster a culture of collaboration and excellence, and report on performance and progress.
Requirements:
  • Completion of a Certificate IV in Frontline Management or higher relevant qualification.
  • Demonstrated ability to lead, motivate, and manage a team to deliver high-quality customer service and achieve performance outcomes.
  • Experience engaging with job seekers in group and one-on-one settings.
  • A customer-centric approach with the ability to meet customer service standards, KPIs, and performance targets.
Benefits:

This role offers a unique opportunity to make a meaningful impact and contribute to the success of our organisation. You will have the chance to develop your skills and expertise, work collaboratively with a talented team, and be part of a dynamic and supportive environment.


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