Hotel Reception Leader

2 days ago

Alice Springs, Northern Territory, Australia beBeeLeadership Full time $66,000 - $85,000

The role of Front Office Supervisor involves leading the front desk team with expertise in IHG and Opera systems. This ensures efficient hotel reception operations.

Key Responsibilities
  • Front office supervisors ensure smooth front office operations during shifts, resolving issues and coordinating activities effectively.
  • Supervisors assign tasks and supervise staff, adhering to hotel policies and operating procedures.
  • A key responsibility is maintaining a safe and secure environment for guests, employees, and hotel property.
  • Staff training and developing service procedures enhance guest satisfaction.
Requirements
  • Holders of IHG accreditation or equivalent hospitality qualifications are ideal candidates.
  • Extensive experience in Opera property management system and front office administration is necessary.
  • Financial skills and proficiency in MYOB, Word, and Excel are also essential.
  • Candidates should be able to build customer relationships and collaborate effectively with hotel staff.
Benefits
  • This position offers flexible working arrangements.
  • Staff benefits, health club membership, and a 25% discount on food and beverages are provided.
  • Meals are offered on eligible shifts.
  • Uniforms and professional development opportunities are available.
  • Discounted staff accommodation may be possible.

This is a competitive role with salary expectations ranging from $66,000 to $85,000 based on qualifications and skills set.

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