
Full-Time Student Administration Position
6 days ago
The RTO is seeking a highly skilled Client/Student/RTO Administrator to join their team on a full-time basis.
Key Responsibilities:
- Provide administrative support to the training team, including maintaining accurate records and managing email communications.
- Develop and implement effective procedures to ensure seamless student onboarding and ongoing support.
- Work closely with the finance team to manage accounts payable and receivable.
- Assist with the coordination of events, meetings, and workshops.
- Provide high-quality customer service to students, clients, and staff, responding to inquiries and resolving issues in a timely manner.
Requirements:
- Strong administrative skills with advanced knowledge of MS Office software, including Outlook.
- Accurate and fast keyboard skills (minimum 70 wpm).
- Professional phone manner.
- Ability to communicate effectively with people at all levels and with varying accents.
- Ability to work confidentially, both independently and as part of a remote team.
- Dedicated home office (with assistance).
Desirable Qualifications:
- Experience with LMS/SMS software systems, preferably Axcelerate, Catapult, or Moodle.
- Flexibility.
This opportunity suits an organized individual with excellent communication skills, a strong attention to detail, and a passion for delivering exceptional customer service. We encourage candidates with these skills to apply for this role.
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