Customer Care Representative

3 days ago

Mount Isa, Queensland, Australia beBeeCustomerService Full time $80,000 - $110,000
Job Description

We are seeking a diligent and highly skilled individual to fill the role of Customer Care Representative.

The ideal candidate will be responsible for providing exceptional customer service by responding to inquiries, resolving issues, and promoting our products.

They must possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

The Customer Care Representative will also be required to maintain accurate records and reports, as well as collaborate with internal stakeholders to achieve team goals.

This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences and contributing to a dynamic team.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or in-person
  • Resolve customer complaints in a professional and timely manner
  • Promote our products and services through effective sales techniques
  • Maintain accurate records and reports
  • Collaborate with internal stakeholders to achieve team goals
Required Skills and Qualifications:
  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of experience in customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
Benefits:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Opportunity to work with a leading company in the industry

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