Business Data Partnership Manager
14 hours ago
DataCo is seeking a highly skilled Business Data Partnership Manager to join our team. This role offers a unique opportunity to unlock new growth opportunities for organisations through data-driven partnerships and ecosystems that increase customer understanding and engagement.
As a Business Data Partnership Manager, you will be responsible for overseeing the analytics support for key accounts in our growing customer base. You will also play a key role in gathering feedback and new requirements to inform future development of our products and platform.
The ideal candidate has impeccable relationship skills, a curious mind, and drive to make our client experience as seamless and valuable as possible. Experience working with customers or stakeholders to understand business objectives and requirements is essential.
You will be someone who is self-driven, loves learning new things, is comfortable with change, can think outside the box, and is someone that wants to work in a dynamic, fun, fast-paced start-up environment.
We are offering a competitive salary of AU$ 100,000 - AU$ 120,000 per annum, depending on experience. In addition to a generous salary, we offer a range of benefits including flexible working hours, professional development opportunities, and a supportive team environment.
This is a full-time role where the incumbent will be expected to work at least 38 hours per week. Travel may be required to various sites as needed to support our projects and clients.
About Us
DataCo unlocks new growth opportunities for organisations through data-driven partnerships and ecosystems that increase customer understanding and engagement. Our Collaborative Customer Growth Platform provides comprehensive capabilities to plan, execute and measure the impact of growth initiatives for customer acquisition, expansion and retention.
By uniquely combining financial transaction insights with secure data collaboration technology, DataCo's platform provides businesses with the tools they need to succeed in today's competitive market.
We are an early stage start-up, so are rapidly evolving our product as we learn about our customers and seek product market fit. However, we are not your everyday start-up: spinning out of a major bank brings a level of experience and recognition that is a major competitive advantage.
Key Responsibilities:
- Collaborate with clients and stakeholders to understand business objectives, processes, and requirements, creating a clear vision for value delivery.
- Supporting the generation of client insights from available data on platform, as well as general product support use of product with clients.
- Develop and deliver user support documentation, conduct onboarding sessions, and provide ongoing training to empower clients.
- Establish and maintain client relationships, serving as the main point of contact and providing analytics-driven guidance for data-informed decision-making.
- Identifying and documenting new business requirements from clients, and develop detailed functional specifications for the engineering team.
- Support project management for the delivery of client-specific customizations, ensuring project objectives align with client needs and platform capabilities.
- Prioritize data security and implement cybersecurity measures to safeguard client information.
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