Customer Service Ambassador

4 weeks ago


Dinner Plain, Victoria, Australia Wyndham Destinations Full time

We Put the World on Vacation

At Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts.

How You'll Shine

The Customer Service Ambassador is responsible for providing efficient and courteous service to our owners and guests. This includes greeting them warmly, checking them in and out, and ensuring their stay is memorable.

Responsibilities

  • Perform all duties of the front desk, including greeting owners and guests, checking in and out, answering inquiries, and handling cash and credit transactions.
  • Assist with sales and making bookings, and provide information on our resorts and amenities.
  • Perform other clerical receptionist duties, such as filing, photocopying, and transcribing.
  • Responsible for printing and reviewing reports, and maintaining accurate records.

How You'll Be Rewarded

Build your career with a value-driven organization that promotes growth and development for its people. Some of our many benefits include:

  • Free staff accommodation
  • On-shift meals
  • Discounted hotel and resort stays globally

What You'll Bring

  • Genuine passion for customer service
  • Excellent communication and interpersonal skills
  • Enthusiasm, self-motivation, and a positive attitude
  • Immaculate presentation and professional grooming standards
  • Ability to work a flexible roster, including weekends, evenings, and school holidays

Where Memories Start with You

Hospitality is at the heart of all we do at Wyndham Destinations. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.



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