Customer Service Ambassador
1 month ago
Deliver Exceptional Guest Experiences
At Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Service Generalist, you'll play a vital role in ensuring our guests receive exceptional service, making their stay with us unforgettable.
Key Responsibilities:
- Provide efficient and courteous service to owners and guests, ensuring a warm welcome and a seamless stay.
- Perform front desk duties, including check-in and check-out, answering inquiries, and handling cash and credit transactions.
- Assist with housekeeping, food and beverage, and maintenance functions to maintain the highest standards of cleanliness and quality.
- Develop a thorough knowledge of our resort operations, including administration equipment and procedures.
What We Offer:
- A supportive work environment that encourages growth and development.
- Professional development funding to help you advance your career.
- Discounted hotel stays across Australia, Fiji, and New Zealand.
Requirements:
- A genuine passion for customer service and a strong desire to deliver exceptional experiences.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Immaculate presentation and professional grooming standards.
- A flexible approach to work, including weekends, evenings, and school holiday periods.
Join Our Team:
At Travel + Leisure Co., we're committed to creating a workplace that's inclusive, supportive, and fun. If you're passionate about delivering exceptional guest experiences and growing your career, we'd love to hear from you.
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