Customer Service Representative

1 month ago


Cairns, Queensland, Australia Telstra Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Part-time Customer Service & Sales Consultant in Cairns.

About the Role

As a Retail Sales Consultant, you will be responsible for delivering exceptional customer service and sales experiences to our customers. You will achieve this by providing in-depth product knowledge, identifying customer needs, and empowering them to transform their telecommunications experience.

Key Responsibilities
  • Provide quality customer service to all customers
  • Maximise sales by providing latest product and service information to our customers
  • Achieve sales and performance targets
  • Ensure store presentation is in line with retail shop standards
Requirements
  • Experience in a customer-facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • Previous experience in a customer-facing environment is highly advantageous
What We Offer
  • Variety of flexible working arrangements available
  • Fantastic career growth prospects
  • Ongoing product training and development
  • In-store mentor and support
  • Highly rewarding sales environment
  • Corporate discounts and benefits
  • 30% off Telstra products and services


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