Customer Service and Retail Development Representative

2 weeks ago


Park Avenue, Australia Drakes Supermarkets Full time

About Drakes Supermarkets

We are a leading supermarket chain with a reputation for excellent customer service. Our team is committed to providing an exceptional shopping experience, and we're seeking a Customer Service and Retail Development Representative to join our crew.

This role offers an exciting opportunity to work in a fast-paced environment and develop your skills in customer service, people management, and retail operations. You'll have the chance to learn from experienced colleagues and take on new challenges as you grow in your career.

The ideal candidate will be passionate about delivering outstanding customer service, possess excellent communication skills, and be able to work effectively in a team. You should also be open to learning new skills and taking on additional responsibilities as needed.

About the Role

This Customer Service and Retail Development Representative will report directly to the Customer Service Manager and will be responsible for providing exceptional customer service to our customers. You will work closely with the team to achieve sales targets, maintain store appearance, and ensure that all customer interactions are positive and memorable.

Key Responsibilities

  • Provide exceptional customer service to all customers, ensuring their needs are met and exceeded
  • Work collaboratively with the team to achieve sales targets and improve store performance
  • Maintain store appearance, including merchandising and stock levels
  • Develop and implement strategies to improve customer engagement and loyalty
  • Participate in training and development programs to enhance your skills and knowledge

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A passion for delivering outstanding customer service
  • Ability to work effectively in a team environment
  • Basic computer skills and ability to use POS systems
  • A commitment to maintaining high standards of store appearance and organization

Benefits

We offer a competitive salary package, including:

  • A base salary of $55,000 per annum (pro-rata)
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • The opportunity to work for a leading supermarket chain with a strong reputation for customer service

How to Apply

If you're a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please click 'Apply' now.



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