Customer Service Representative
3 weeks ago
About the Role
This position reports directly to the Customer Service Manager and is responsible for providing exceptional customer service in a highly competitive supermarket environment.
As a part of our enthusiastic team, you will be given the training and skills required to eventually transition into a Customer Service Management role with Drakes.
You will be trained in areas such as people management, generating rosters, completing orders, stocktaking, and more.
Key Responsibilities
- Provide exceptional customer service
- Assist with people management and rostering
- Develop POS knowledge and skills
- Liaise with team members and management
- Contribute to a positive and enthusiastic team culture
Requirements
- Ability to learn new skills
- Passion and enthusiasm with a hands-on approach
- Excellent communication skills
- Ability to work in a fast-paced environment
What You'll Gain
This role offers the opportunity to develop your skills and knowledge in customer service, people management, and team leadership.
You will be part of a dynamic and supportive team that is passionate about delivering exceptional customer experiences.
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