Customer Service Representative

3 weeks ago


Park Avenue, Australia Drakes Supermarkets Full time

About the Role

This position reports directly to the Customer Service Manager and is responsible for providing exceptional customer service in a highly competitive supermarket environment.

As a part of our enthusiastic team, you will be given the training and skills required to eventually transition into a Customer Service Management role with Drakes.

You will be trained in areas such as people management, generating rosters, completing orders, stocktaking, and more.

Key Responsibilities

  • Provide exceptional customer service
  • Assist with people management and rostering
  • Develop POS knowledge and skills
  • Liaise with team members and management
  • Contribute to a positive and enthusiastic team culture

Requirements

  • Ability to learn new skills
  • Passion and enthusiasm with a hands-on approach
  • Excellent communication skills
  • Ability to work in a fast-paced environment

What You'll Gain

This role offers the opportunity to develop your skills and knowledge in customer service, people management, and team leadership.

You will be part of a dynamic and supportive team that is passionate about delivering exceptional customer experiences.



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