Financial Services Professional
5 days ago
As a Customer Banking Specialist with the Commonwealth Bank of Australia, you will play a vital role in delivering exceptional customer experiences and supporting our customers' overall banking needs.
Key Responsibilities- Conduct in-depth conversations with customers to understand their financial goals and provide tailored solutions to meet their needs.
- Support customers with account inquiries, maintenance, and credit product applications.
- Complete Financial Health Checks to assess customers' financial well-being and identify areas for improvement.
- Educate customers on our in-branch technology and digital banking options.
- Problem-solve and provide effective solutions while championing our risk-adverse culture.
- Experience in delivering exceptional customer service, ideally in financial services, retail, or hospitality.
- Excellent communication skills and ability to articulate financial terms clearly.
- The ability to ask questions, find solutions, act with integrity, and prioritize customer satisfaction.
- Ability to work in a fast-paced, commercially driven environment.
- A genuine interest in building a career with the Commonwealth Bank of Australia.
We offer a comprehensive benefits package, including a competitive salary, extensive employee benefits, and discounts. Our collaborative and high-performing culture is dedicated to supporting your growth and development.
We're committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from Aboriginal and/or Torres Strait Islander people.
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