Retail Operations Director

2 weeks ago

Morayfield, Queensland, Australia beBeeLeadership Full time $77,000 - $80,000
Retail Store Manager Job Overview

This leadership role is responsible for overseeing the day-to-day operations of a retail store, including staff management, inventory control, customer satisfaction, and regulatory compliance.


Key Responsibilities:
  • Determine product mix and stock levels to align with operational goals
  • Develop and implement purchasing and marketing strategies to meet business objectives
  • Set prices and promotions to maximize profitability
  • Provide exceptional customer service and sell goods and services
  • Manage inventory control and maintain accurate financial records
  • Develop and implement budgeting and financial reporting processes
  • Recruit, train, and supervise staff; manage shift rosters for 24/7 coverage
  • Ensure occupational health and safety regulations are met
  • Maximize customer satisfaction and staff productivity

Requirements:
  • Minimum 3 years experience in a similar retail management role
  • Strong leadership and team management skills
  • Flexibility to work varied shifts, including weekends and public holidays
  • Excellent communication and customer service skills
  • Full working rights in Australia

Desirable Qualifications:
  • Diploma or Advanced Diploma in Business, Retail, or Management (highly regarded)
  • Knowledge of retail systems and procedures

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