IT Support Specialist

7 days ago


Adelaide, South Australia SAAB Full time
About the Role

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Saab Australia. As a key member of our Business Services group, you will play a critical role in providing technical support to our staff across all of Saab's computing environments.

Key Responsibilities
  • Provide 1st, 2nd, and 3rd level technical support to Saab staff, including troubleshooting and resolving incidents or service requests.
  • Undertake day-to-day administrative duties, such as account management, file and print services management, client setup and configuration, and installation and support of corporate and enterprise-wide support tools, systems, applications, and technologies.
  • Participate in larger ICT projects, as required.
About You

To be successful in this role, you will have:

  • At least 2 years of experience in the IT industry, with a focus on technical support.
  • Experience with enterprise device management processes and tools.
  • Working knowledge of technologies, including Active Directory, Microsoft Windows 10, Microsoft Office 2010/2016, Microsoft SCCM, collaboration software and devices, audio visual, and basic network fundamentals.
About Us

Saab Australia is a defence, security, and cyber solutions provider, specialising in the development and integration of major defence and security systems. We have a reputation for delivering complex systems integration projects that provide proven and advanced capabilities to keep us ahead of today's challenges.

We employ over 1000 Australians and are committed to fostering a culture of excellence and enriching the employee experience. We offer a range of benefits, including 6 weeks paid leave, 13.5% Superannuation, free income protection insurance, flexible working options, and access to the Saab shares matching scheme.



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