Senior Operations Coordinator

3 days ago

Gold Coast, Queensland, Australia beBeeManagement Full time $57,600 - $84,600

Job Opportunity:

Assistant Manager

We are seeking a highly skilled and experienced Assistant Manager to join our dynamic team. This is a permanent position, working on a roster that includes nights and weekends.

The main duties include:

  • Opening and closing the venue
  • Managing customer admissions and upselling opportunities
  • Providing exceptional customer service at all times
  • Cash handling and operating POS/Eftpos systems
  • Attending to customer queries via phone and/or email
  • Coordinating group and party bookings
  • General cleaning of equipment and facilities
  • Supervising staff and coordinating event operations
  • Ensuring a 'lead by example' approach with all staff members

Requirements:

The ideal candidate will have:

  • A minimum of 2 years experience in management or supervisory roles, preferably within the tourism industry
  • A background in travel, tourism, or sales & marketing - either through formal study or hands-on experience
  • Responsible Service of Alcohol (RSA) certification
  • Proven customer service and sales skills
  • Strong leadership and management abilities
  • A positive, confident, and outgoing personality
  • Excellent communication skills and a well-presented demeanor
  • Flexibility and ability to work night shifts and weekends
  • Initiative and attention to detail

What We Offer:

Our organization provides an exciting opportunity to join a fun-loving environment, where no two days are the same. As part of our team, you can expect a dynamic and supportive work atmosphere.

Essential Skills and Qualifications:

Our ideal candidate will possess strong communication, interpersonal, and problem-solving skills. They will also demonstrate a commitment to delivering exceptional customer experiences.

Working Conditions:

This role involves working a variety of shifts, including nights and weekends. You must be flexible and willing to adapt to changing situations.

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