Customer Service Representative

3 weeks ago


Rockhampton, Queensland, Australia Coles Full time

At Coles Supermarkets, we're looking for a skilled Customer Service Agent to join our team. As a CSA, you'll be responsible for delivering customer orders to their homes in our iconic Coles vans. This role requires a safe driving record, an unrestricted Australian driver's license, and the ability to navigate through busy streets and suburban roads.

About the Role

As a Customer Service Agent, you'll be the face of Coles, providing excellent customer experiences by working with enthusiasm, energy, and pace. You'll be on your feet, lifting and carrying groceries from the van to your delivery points, and you'll need to be active and able to work flexible hours across our store trading days.

About You

  • You'll have a commitment to providing great customer experiences
  • You'll have an unrestricted Australian driver's license and a safe driving record
  • You'll be confident in safely driving and navigating through busy streets and suburban roads
  • You'll be active and able to work flexible hours

What We Offer

At Coles, we're committed to creating a workplace that's safe and respectful for our team. We offer flexible work, additional leave, and parental leave entitlements. We're continuing to build a gender equitable team and a culture that's just as diverse, inclusive, and welcoming as the communities we serve.



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